Visits from family members and caring friends can be good for patients and may help speed the recovery process. Palm Beach Gardens Medical Center's visiting policy is designed to provide a safe, secure and welcome environment for families and friends of our patients.
Since our first responsibility is to our patients, we ask that you follow our guidelines.
Visiting Guidelines:
Visitors are encouraged to come to the medical center between the hours of 11:00 AM and 8:30 PM.
Critical Care visiting hours are from 10:00 AM - 12:00 noon, 4:00 PM - 6:00 PM, and 8:30 PM - 10:00 PM, for 20 minute intervals. Only two members of the immediate family are permitted at a time.
Visitors will be permitted at other hours, depending on the circumstances, as long as they respect the need for all patients to rest in a quiet environment.
All visitors are required to check in at the information desk in the medical center lobbies. These are located at the main entrance and the Emergency Department entrance.
A badge will be issued and should be worn throughout the visitor's stay.
Critical Care areas may request specific restriction on visitation based upon the patient’s need and plan of care and for protection of all patient rights.
Generally, children under the age of 12 years are not encouraged to visit in the medical center without an adult.
The medical center reserves the right to control the number of visitors and the length of time they may stay.
Separate waiting rooms for families of patients are located throughout the medical center.
Visitor Parking:
Visitor parking is provided at no charge at Palm Beach Gardens Medical Center. Medical center security officers regularly patrol all parking areas.
There are two parking areas for visitors adjacent to the two main medical center entrances. The Burns Road visitor parking area is located on the north side of the medical center in front of the main entrance. This area is within proximity to all areas of the medical center. An additional parking area is located on the south side of the medical center on Gardens East Drive, adjacent to the Emergency Department entrance. This area provides parking for visitors, the Emergency Department and Outpatient Services. Complimentary valet parking is available at both locations.