Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Request Medical Records

We follow considerable precautions to protect your healthcare information in compliance with federal and state requirements. If you’d like a copy of your medical records, please download the PBGMC-medical-records-information-form, then print it out, complete the required fields, sign and fax the form to (561) 694-7298 or mail to Palm Beach Gardens Medical Center (Medical Records), 3360 Burns Road, Palm Beach Gardens, FL 33410.

Your requested information is typically mailed within three to five business days. If you are requesting these records for a physician, please include that information on your form. If you want to pick up the records from our office, please bring a government-issued photo ID. If someone other than you will be picking up the records, your stand-in also needs to present a valid photo ID and an original authorization letter signed by you.

There is no charge if records are sent directly to your doctor. Per Florida state guidelines, if you would like a copy of your medical records for personal use, there will be a charge of .12 cents per page.

For questions regarding your medical records, please call (561) 694-7106.