Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Notice to Patients

  • Services provided in Palm Beach Gardens Medical Center will be provided by the hospital, as well as by other health care providers who may separately bill the patient. These other health care providers may or may not participate with the same health insurers or health maintenance organizations as Palm Beach Gardens Medical Center. Patients should contact other health care practitioners who will provide services to them in the hospital directly to determine the health insurers and health maintenance organizations that the health care practitioner participates as a network provider or preferred provider. The names, mailing addresses, and telephone numbers of the health care practitioners and medical practice groups with which Palm Beach Gardens Medical Center contracts to provide services in the facility are listed here.

    PBG Team Anesthesia, P.A. 
    7111 Fairway Dr Ste 202
    Palm Beach Gardens, FL 33418
    561.694.7119

    Gardens Radiology Associates, PA
    6231 PGA Blvd, Suite 104, 
    Palm Beach Gardens, FL 33418
    877-440-0478

    Palm Beach Pathology
    2801 Exchange Ct
    West Palm Beach FL 33409
    561.659.0770

    InPhyNet Contracting Services 
    14050 NW 14th St Ste 190
    Fort Lauderdale, FL 33323
    954.475.1300

  • Patients may request from Palm Beach Gardens Medical Center and other health care providers treating them a personalized estimate of charges and other information. To request an estimate of the hospital’s charges, please contact our Patient Access Department at 561-694-7159. To request an estimate of another health care provider’s charges you should contact that health care provider’s office directly.

    If you don’t have insurance coverage, Palm Beach Gardens Medical Center will provide you with financial counseling, including assistance applying for state and federal health care programs such as Medicare and Medicaid, and for available coverage under the Affordable Care Act. Uninsured patients who do not qualify for any state or federal health care program, and who qualify as financially indigent in accordance with Tenet’s Financial Assistance for Uninsured Patients policy, will receive a charity care discount. View the policy.
  • Uninsured patients who do not qualify for any state or federal health care program, and who do not qualify for a charity care discount may be eligible for financial assistance either under Tenet’s Compact with Uninsured Patients. View the policy, or Tenet’s Cash Pay Rate Policy.

  • Palm Beach Gardens Medical Center will offer uninsured patients payment plans to assist in settling past due outstanding hospital bills. In addition, Palm Beach Gardens Medical Center will not charge interest under such extended payment plans.

  • Palm Beach Gardens Medical Center will not, in dealing with patients who qualify for charity care, place or foreclose liens on primary residences as a means of collecting unpaid hospital bills. Palm Beach Gardens Medical Center will not use body attachment to require that uninsured patients or a responsible party appear in court.

  • The Florida Agency for Health Care Administration (Agency) launched Florida Health Price Finder, a new health care transparency tool for consumers.  The new website allows consumers and caregivers to look up the average amounts paid by Florida insurance plans for a specific service, giving them a better estimate of their total out-of-pocket expenses. The average amounts paid by insurance plans are based on billions of lines of claims data from three Florida health plans.  Claims data from additional health plans are expected to be added to the database in 2018.

    • The website lists the services as “care bundles”.  A care bundle includes the steps and procedures that are part of a typical treatment plan for that specific care bundle.  For example, the care bundle for Knee Replacement includes an office visit with a specialist, surgery, outpatient physical therapy/rehabilitation and follow-up visits.  

    • Since 2007, Floridians have been able to use FloridaHealthFinder.gov to look up undiscounted hospital charges, however, this is rarely the amount that individuals or insurance companies are expected to pay. Now, with this new tool, and in conjunction with working with their respective insurance plans, Floridians have the opportunity to get a much better estimate of out-of-pocket costs for specific services.
Click here for a list of names and web addresses of health insurers and health maintenance organizations (HMO) contracted with the hospital as a network provider or participating provider.