Emergency Room Online Check-in

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Your Safe Care is Our Priority

A Community Built on Safety

We remain committed to safe, quality care as always, and we want you to feel confident coming to our hospital. We take precautions to separate COVID-19 patients and ensure a safe environment for treating non-COVID-19 emergencies, chronic conditions and new or worsening symptoms.

Commitment from our hospital staff

We understand that you may be concerned about COVID-19 when coming to the hospital. Rest assured, our staff is taking every precaution to keep you and your loved ones safe.

  • Evaluating patients and teams when entering the hospital
  • Keeping potential COVID-19 patients separated from other patients
  • Increasing precautions for infection prevention
  • Providing access to testing with quick turnaround for patients that meet COVID-19 testing criteria
  • Training staff with timely safety measures
  • Wearing masks and other protective gear to prevent contact and spread of germs

When to come to the ER

Please – don’t delay care if you or a loved one have symptoms that are best evaluated in an emergency room, which may include:

  • Broken bones and dislocated joints
  • Chest pains
  • Concussion/fainting
  • Confusion/change in mental state
  • Digestive problems, especially sudden, severe stomach pain, coupled with nausea and vomiting
  • Facial lacerations
  • Fever with a rash
  • Head or eye injury
  • Intense back pain with numbness, weakness and fever
  • Muscle strain, when tied to the inability to walk, fever or an open wound
  • Seizures
  • Serious burns
  • Severe cuts that may require stitches
  • Severe non-COVID-19 cold or flu symptoms
  • Shortness of breath
  • Vaginal bleeding with pregnancy

Signs of a heart attack

  • Chest pain or discomfort
  • Upper body discomfort, such as arms, back, neck, jaw or stomach
  • Difficulty breathing
  • Cold sweat, nausea, lightheaded
  • Especially for women – difficulty breathing, nausea/vomiting, back or jaw pain

Signs of a stroke

  • B – Balance – Is there a loss of balance, coordination or trouble walking?
  • E – Eyes – Is it difficult to see in one or both eyes?
  • F – Face – When the person smiles, does one side of the face droop?
  • A – Arms – Does one arm drift down when the person raises both arms?
  • S – Speech – Is speech strange or slurred?
  • T – Time – Don’t wait to call 9-1-1 if you see any of the above signs

When to call 911

Call 911 for an ambulance for certain emergencies such as a heart attack or stroke. Paramedics can often begin delivering life-savings treatment on the way to the hospital. Also call 911 if you’re unsure whether to drive yourself. Your safety is our highest priority.

Professionalism with a Personal Touch

Edward always enjoyed playing a good round of golf. One rainy day he was rushing to put his clubs into his SUV and hit his head on the tailgate, causing a severe gash in his head. When the bleeding wouldn’t subside, he called 911 and the paramedics rushed Edward to Palm Beach Gardens Medical Center. The Emergency Department team worked together efficiently to stop his bleeding.

“The emergency room team made me feel like family the entire time I was there. Two days after my visit, Dr. Snarksi personally called me to ask how I was doing. It’s that kind of personal touch that goes a long way for patients like me.”

Read Edward's Story

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