Hospital Pricing FAQ
How can I tell which DRG applies to me?The best way to find out which DRGs apply to you is to let your doctor know you’re trying to estimate pricing. Ask him or her for your exact treatment plan, including the DRG codes associated with it.
How will the hospital chargemaster rates differ from my actual costs?The chargemaster rates in our spreadsheets only include hospital-related charges. You may also receive charges from the physicians providing you services related to your hospital visit. These may include:
How does insurance coverage affect the chargemaster rates?When reviewing charges, it is also important to note that actual payment rates for hospital care provided to insured patients are:
- negotiated with health plans,
- set by the federal government for Medicare, or
- set by state governments for Medicaid
How will the financial counselor’s hospital cost estimates differ from my actual costs?Our financial counselor’s estimates include only hospital-related charges. You may also receive charges from the physicians providing you services related to your hospital visit. These may include:
What if I have questions about my bill or can’t afford it?If you have a question or concern about a bill we have sent to you, please visit our Billing Questions page to submit a question or call our customer service team. We are here to help you.
If you have a question about a bill that is related to your hospital stay, but came from another provider (such as the ones listed above), please call the customer service number located on the bill you received.
Payment Plan Agreements
Our Payment Plan Agreement option provides flexibility and affordability to pay the costs for your hospital visit.
Hospital Pricing Information
New guidelines require hospitals to place a list of their standard charges on their website.
Our financial counselors are ready to provide you a personalized hospital cost estimate and help you navigate your...